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Customer Service


Returns Policy
Goods sold in good condition are not returnable.
Complaints
We will deal with any complaints in a fair, confidential and effective way. Should you have any complaints please contact us at info@ekulowineworld.com
Shipping Methods (Delivery arrangements)
Goods will be delivered depending on the quantity (Large/worth) to customers within Lagos.
Payment Methods
Payment can only be made through the following means; POS (Interswitch, Master card, Verve card), bank draft, direct lodgement into Ekulo Wine World account which will be made available to the customers at the time of purchase and other confirmed instrument from the bank.
Product Unit
With the exception of a few specialty products, all of our products are sold at a minimum size of one pack/carton. Retail sales are not offered.